If you are not completely satisfied with a purchase or gift for any reason, please Products must be returned in new or gently used condition. we monitors return activity for abuse and reserves the right to limit returns or exchanges at El Y Ella Perfumeria
♦ Package your return item in the manufacturer’s product box and packaging (if available).
Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit.
♦ You will receive an email confirmation when your return is processed.
It takes up to two weeks to process returns and credit your account or to issue an online store credit and we will notify you via e-mail once your return has been processed. Please note that your financial institution may take longer to reflect the transaction. If you have any questions about your return, please contact Customer Service.